Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, account creation, or when users participate in promotions, customer support interactions, or financial transactions. This can include basic details such as name, email address, contact information, date of birth, and account credentials. We only request information that is necessary to deliver our services and maintain a secure gaming environment.

Users may also provide additional information voluntarily when communicating with our support team or completing verification procedures required for withdrawals and regulatory compliance.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you visit or interact with our platform. This can include your IP address, browser type and version, device identifiers, pages visited, time spent on the site, and general location data derived from your IP address. Such information helps us understand user behaviour, improve site performance, and maintain the integrity of our services.

How Information Is Used

Information collected by 7 Seas Casino is used to create and manage user accounts, process deposits and withdrawals, personalise the gaming experience, and communicate important service updates. We may also use the data to analyse trends, detect and prevent fraudulent activity, and enhance the overall security and functionality of our platform.

All use of personal information is limited to purposes that are reasonable, relevant, and necessary for the provision of our online casino services. We endeavour to ensure that our data handling practices remain transparent and respectful of user privacy.

Data Sharing

Information may be shared with service providers where necessary to support our day-to-day operations. These providers may assist with payment processing, technical infrastructure, customer support, marketing activities, and regulatory compliance. All third parties engaged by us are required to maintain appropriate levels of confidentiality and to use the data solely for the purposes we specify.

We may also disclose information if required to do so by law, to protect the rights and safety of the casino, our users, or the public, or in connection with any merger, acquisition, or restructuring of our business.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enable essential functions, remember user preferences, analyse site traffic, and deliver a more personalised experience. These technologies help us understand which features are most popular and how we can improve navigation and content for our players.

Users can manage their cookie preferences through their browser settings at any time. However, please note that disabling certain cookies may limit your ability to access some features of the platform.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes for which it was collected, to provide ongoing services, or to meet legal and regulatory obligations. Once the need for retention ends, we take appropriate steps to securely delete or anonymise the information.

Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. These measures are designed to provide a level of security appropriate to the risks involved in processing player data within an online gaming environment.

While we strive to protect your information, no system can guarantee complete security, and users are encouraged to maintain strong account passwords and practise good digital hygiene.

User Privacy Requests

Users may contact support regarding privacy-related requests, including inquiries about what personal information we hold, requests to update or correct details, or concerns about how their data is being used. We will endeavour to respond to such requests promptly and in accordance with applicable requirements.

Our support team is available to assist with any questions or issues users may have about their privacy rights and the handling of their information.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, or legal obligations. Any revised version will be posted on this page with an updated effective date. We encourage all users to review the Policy periodically so they remain informed about how their personal information is protected at 7 Seas Casino.